​Acquiring customers is only half the battle—keeping them engaged, satisfied, and coming back is what drives sustainable growth. Join us for an interactive workshop designed for founders, entrepreneurs, and early-stage businesses looking to strengthen customer relationships and build long-term loyalty.

​In this practical session, you'll learn how to create experiences that increase retention, reduce churn, and turn customers into advocates for your business.

​What You'll Learn

• ​Why customer retention matters more than acquisition in the early stages of growth

• ​How to design onboarding experiences that drive activation and engagement

• ​Identifying early churn signals and strategies to address them

• ​Building loyalty programs and repeat business opportunities

• ​Creating effective feedback loops that continuously improve the customer experience

​Whether you're launching a new venture or scaling an existing business, you'll leave with actionable frameworks and tools to help you retain customers and grow more efficiently.

​Agenda:

​11:00AM - 12:30PM: Workshop with Q&A

​12:30PM - 2:00PM: Lunch and Networking

​Lunch is included!

REGISTER HERE

HRC Small Business Growth Series- CRA T2 Information Session: Tailored to Small Corporation Business Owners

Date: Monday, August 17th, 2026.

Location: Virtual Lunch & Learn

Time: 11:00 a.m. – 1:00 p.m.

During a webinar a CRA Lasion Officer will:

• Answer questions about your business taxes;
• Explain common tax errors and demonstrate how to use financial benchmarks for your industry or other similar industries;
• Provide information on various tools and services offered by the CRA;
• Explain general bookkeeping concepts and best practices.

To learn more about the Liaison Officer Service, visit canada.ca/cra-liaison-officer.

Session Format:
? 11:00 AM – 1:00 PM: Speaker Presentation

REGISTER HERE